Well, it's a terrible design for a website, but it looks like we've paid for the online service, not the desktop app. I wonder if the team can transfer the credits over to the desktop client? Although the desktop client is only 39 bucks a year. If you go to your Dashboard on line you'll see two tabs, one says, 'Web Services' which will show your credits, the other tab says, 'Desktop services; and that will have a big fat N/A plastered everywhere. I would suggest to the VanceAI team to make it clear that there are two SEPERATE options.